Privacy Policy

Effective date: 10 April 2026

This Privacy Policy explains how this application collects, uses, stores, and discloses information in connection with an internal workflow automation and coordination service that operates through WhatsApp messaging and related web services.

1. Purpose of the service

This service is designed to support and automate intracompany workflows through WhatsApp-based interactions with staff. It may be used for workflow prompts, operational notifications, reminders, confirmations, approvals, escalations, status updates, and related process coordination.

2. Information we may collect

Depending on how the service is used, we may collect and process:

3. How we use information

We may use information to:

4. Business purpose and legal basis

Where applicable, information is processed for legitimate business purposes connected to internal workflow coordination, operational communications, service administration, security, compliance, and system improvement. In some cases, processing may also be necessary to perform contractual, employment-related, or organisational obligations.

5. Data sharing and disclosure

Information may be shared with:

We do not sell personal information to advertisers. Information is disclosed only as reasonably necessary for service operation, internal workflow purposes, compliance, and protection of the service.

6. Data retention

Information may be retained only for as long as necessary for operational workflow processing, logging, security, troubleshooting, audit, record-keeping, and compliance purposes, or as otherwise required by law or organisational policy. Retention periods may vary depending on the type of data and the purpose for which it was collected.

7. Security

Reasonable technical and organisational measures are used to help protect information against unauthorised access, loss, misuse, alteration, or disclosure. These measures may include access controls, logging, transport encryption, credential protections, and administrative controls. No method of transmission or storage is completely secure, and security cannot be guaranteed absolutely.

8. International transfers

Depending on the infrastructure, providers, and messaging platforms used, information may be processed or stored in countries other than the country where the user is located. Where applicable, appropriate safeguards or contractual measures may be used to support lawful cross-border handling of data.

9. User rights

Subject to applicable law, individuals may have rights to request access to, correction of, deletion of, restriction of, or objection to certain processing of their personal information, and may have rights relating to data portability or complaint submission to a relevant regulator.

10. Data deletion requests

Users may request deletion of their personal data associated with this service by contacting mail@jakehennessy.com.

To help us process the request, please include your name, your WhatsApp phone number, and any other information that helps identify the relevant records. We may need to verify the identity of the requester before processing the request.

Subject to applicable law and legitimate business requirements, we will delete or anonymise personal data that is no longer required. Certain information may be retained where necessary for security, fraud prevention, legal compliance, dispute resolution, audit, or record-keeping purposes.

We aim to respond to deletion requests within a reasonable timeframe.

11. Children

This service is intended for business and staff workflow use and is not directed to children.

12. Third-party services

The service may rely on third-party platforms and providers, including WhatsApp and Meta, whose own terms, privacy notices, and data handling practices may also apply.

13. Changes to this policy

This Privacy Policy may be updated from time to time. The current version will be made available on this page together with its effective date.

14. Contact

For questions about this Privacy Policy or privacy-related requests, contact mail@jakehennessy.com.

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